Privacy policy

Privacy Policy

Last updated: November 13, 2026

Loyka (“Loyka,” “we,” “us,” “our”) operates this website and online store (the “Site”). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit the Site, buy from us, contact us or otherwise interact with us, and what choices and rights you have. By using the Site, you acknowledge the practices described here. If you do not agree, please do not use the Site.

1. Information we collect

We collect the following categories of personal information.

We do not knowingly collect sensitive personal information such as Social Security numbers, health information, precise geolocation or biometric data. When you contact us about your purchase, please do not send us health or medical details. If you do, we will use them only to answer your request.

We collect this information directly from you, automatically from your device when you use the Site, and from third parties such as Shopify, payment processors, shipping carriers, advertising platforms and analytics providers.

2. How we use your information

• To process and deliver your orders, take payments, and handle returns, refunds and exchanges.
• To create and manage your account or checkout, including through Shop Pay if you use it.
• To communicate with you about your order, answer your questions and give customer support.
• To send marketing emails and text messages, if you have signed up or consented.
• To show you ads for our products on websites, apps and social media platforms, and to measure how well those ads work.
• To operate, maintain, analyze and improve the Site, our products and your shopping experience.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations, enforce our terms and policies, and protect our rights.

3. How we disclose your information

We do not sell your personal information in exchange for money. We disclose it to the following categories of recipients, only as needed to run our business.

• Platform and hosting providers, such as Shopify, which runs our store and checkout.
• Payment processors and fraud-prevention providers, which process payments and screen for fraud.
• Shipping and fulfillment partners, which deliver your order and send tracking updates.
• Marketing and communications providers, which send our emails and text messages.
• Advertising and analytics partners, such as Meta, Google and TikTok, which help us measure and target our ads.
• Customer support tools, which help us answer your messages.
• Professional advisors and authorities, such as lawyers, accountants and government agencies, where required by law or to protect rights and safety.
• Business transfers. If we are involved in a merger, acquisition, financing or sale of assets, your information may be transferred as part of that transaction.

Service providers may only use your information to provide services to us, and not for their own purposes, except as permitted by law.

4. Targeted advertising and “sale” or “sharing”

We use cookies, pixels and similar tools from advertising partners to show you relevant ads and measure results. Under some US state laws, making data such as identifiers, device information and browsing activity available to advertising partners for this purpose may be considered “sharing” for cross-context behavioral advertising or a “sale” of personal information. In the past 12 months, we have shared the categories of identifiers, commercial information, internet and device activity, and inferences with advertising and analytics partners for this purpose.

You can opt out at any time using the cookie preferences on our Site, by turning on Global Privacy Control (GPC) in your browser, which we treat as a valid opt-out request, or by emailing us at the address in Section 14. We do not knowingly sell or share the personal information of anyone under 16.

5. Cookies and tracking technologies

Cookies are small files stored on your device. We and our partners use:

• Essential cookies, which keep your cart, checkout and security features working.
• Analytics cookies, which show us how visitors use the Site.
• Advertising cookies and pixels, which help us deliver and measure ads.

Most browsers let you block or delete cookies in their settings. If you do, parts of the Site may not work properly. Because there is no common standard for “Do Not Track” browser signals, we do not respond to them, but we do honor Global Privacy Control as described above. To opt out of interest-based ads more broadly, you can visit optout.aboutads.info or optout.networkadvertising.org.

6. Marketing emails and text messages

If you sign up, we may send you promotional emails and, with your consent, text messages. Consent to receive texts is not a condition of any purchase. Message frequency varies, and message and data rates may apply. You can opt out of emails at any time using the unsubscribe link, and out of texts by replying STOP (reply HELP for help). We will still send you transactional messages about your orders. We do not share phone numbers or text message consent with third parties for their own marketing.

7. Offers and discounts

We may offer discounts, such as a welcome offer for joining our email list or promotions on multiple units. You can opt out at any time. These offers are not based on the value of your personal information.

8. How long we keep your information

We keep personal information only as long as needed for the purposes in this policy. Order and payment records are generally kept for as long as needed for tax, accounting and legal requirements, and customer support records for as long as needed to resolve your request and handle follow-up questions. Marketing data is kept until you unsubscribe or ask us to delete it. When we no longer need your information, we delete or de-identify it.

9. Your privacy rights

Depending on where you live, such as California, Colorado, Connecticut, Delaware, Montana, Oregon, Texas, Virginia and other states with privacy laws, you may have the right to:

• Know and access the personal information we hold about you, the categories of sources and recipients, and our purposes for collecting it.
• Receive a copy of your personal information in a portable format.
• Correct inaccurate personal information.
• Delete your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of your personal information, targeted advertising, and profiling that has legal or similarly significant effects.
• Limit the use of sensitive personal information (we do not use it for purposes that would require this right).
• Not be discriminated against for using your rights.

California residents may also request information about disclosures of personal information to third parties for their direct marketing purposes. We do not make such disclosures. Nevada residents may opt out of the “sale” of covered information. We do not sell it as Nevada law defines the term, but you can still contact us with a request.

10. How to exercise your rights

Email us at support@loykamotion.com with the subject line “Privacy Request,” tell us which right you want to use, and include the name, email address and order number connected to your purchases. To protect your information, we may ask for details that match what we already hold before acting on your request. We will respond within 45 days, and may extend this once by another 45 days where permitted by law, in which case we will tell you why.

You may use an authorized agent to submit a request for you. We may ask for your written permission and for you to verify your identity directly with us. If we deny your request, you may appeal by replying to our decision with the subject line “Appeal,” and we will respond within the time required by law. If you are still unsatisfied, you may contact your state attorney general.

11. Security

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted checkout connections and payment processing by PCI-compliant providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Third-party sites and services

The Site may link to other websites, and our checkout and ads run through third-party platforms. Their practices are covered by their own privacy policies, and we are not responsible for them.

13. Children’s privacy

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

14. Where your information is processed; changes; contact

Our service providers may process and store your information in the United States and in other countries where they operate. We may update this policy from time to time. When we do, we will post the new version here and update the “Last updated” date. If changes are significant, we will give additional notice where required.

Questions or requests? Contact us:

Loyka
32 N Gould St.
Sheridan, WY 82801
support@loykamotion.com